ABOUT THIS COURSE
Course overview
The Business Etiquette course builds the professional conduct and polished communication that success in the corporate world demands. Participants learn how to handle every kind of professional interaction, from meetings and presentations to client engagements and business socials, and how to leave a lasting positive impression.
The course is delivered across three levels. Participants may complete all three in sequence or join at the level that matches their experience and role.
LEARNED WITH CARE, CARRIED FOR LIFE
What the course covers
Who This Course Is For
- Graduates and young professionals starting their careers
- Managers and team leads who represent their organisations
- Executives who host clients, attend conferences or meet dignitaries
JOIN AT THE RIGHT LEVEL
Course structure.
-
01
LEVEL ONE
Professional Presence
- Business etiquette compared with social etiquette
- Going business class: standards of professional conduct
- Why image matters
- Dress codes for business
- Graceful deportment
- Styling tips for business professionals
- Nonverbal communication
- Business cards and introductions
- Business socials and networking
- The art of small talk
- Speaking politely and diplomatically
-
02
LEVEL TWO
Workplace, Correspondence and Hospitality
- Etiquette in the workplace
- Employer and employee relationships
- Netiquette
- Social media essentials
- Business emails and correspondence
- Interview essentials
- Business dining and entertaining
- Business hospitality skills
- Effective customer service
- Dining etiquette and table manners
-
03
LEVEL THREE
Advanced Business and Executive Protocol
- Business meetings
- International conferences
- Reception skills for different levels of guests
- Business assertiveness and competence
- The unwritten rules of business
- Time management
- Fostering professional relationships
- Cultivating VIP relationships
- Meeting dignitaries
- Intercultural issues in business
- Public speaking and presenting
BY THE END OF THE COURSE
Participants will be able to
- Project a confident and credible professional image
- Network, introduce and follow up with skill
- Write clear and courteous business correspondence
- Host and attend business meals with confidence
- Conduct yourself well with senior clients, VIPs and dignitaries
ENQUIRE ABOUT THIS COURSE
Let us find the right format for you.
Available in person or online for individuals, groups, schools and organisations. Fees are available on request. Leave us a message and we will advise on the best format and schedule for you.
- +234 808 704 0566
- WhatsApp +234 808 704 0566
- info@poshschoolofetiquette.com
- 3F3 Third Floor, Threshold Business Suites, Plot 976 Olusegun Obasanjo Way, Wuye District, Abuja, Nigeria