ABOUT THIS COURSE
Course overview
Workplace Etiquette equips staff with the conduct that creates a respectful and productive working environment. The course covers communication standards, teamwork, behaviour in meetings and professionalism in every interaction with colleagues, supervisors and clients.
Participants learn to manage workplace relationships well, handle disagreements with diplomacy and show cultural sensitivity in a diverse team. The emphasis on punctuality, accountability and professionalism helps organisations build a positive culture, stronger teams and better morale.
LEARNED WITH CARE, CARRIED FOR LIFE
What the course covers
Who This Course Is For
- Employees at every level of an organisation
- New staff joining a professional environment
- Organisations building or renewing their workplace culture
What You Will Learn
- Professional dress code and appearance
- Punctuality and time management
- Respectful communication in the workplace
- Meeting etiquette, including virtual meetings
- Business telephone etiquette
- Email etiquette and professionalism
- Etiquette for offices and shared spaces
- Business dining and social etiquette
- Use of technology in the workplace
- Diversity and inclusion in the workplace
- Intercultural communication in a multicultural workplace
- Handling conflict and resolving disagreements professionally
- Proper use of office equipment and facilities
BY THE END OF THE COURSE
Participants will be able to
- Present yourself professionally every working day
- Communicate respectfully in person, by phone and by email
- Contribute well in meetings, physical and virtual
- Handle disagreements with tact and diplomacy
- Work respectfully with colleagues from different backgrounds
ENQUIRE ABOUT THIS COURSE
Let us find the right format for you.
Available in person or online for individuals, groups, schools and organisations. Fees are available on request. Leave us a message and we will advise on the best format and schedule for you.
- +234 808 704 0566
- WhatsApp +234 808 704 0566
- info@poshschoolofetiquette.com
- 3F3 Third Floor, Threshold Business Suites, Plot 976 Olusegun Obasanjo Way, Wuye District, Abuja, Nigeria