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FROM OUR CLASSES

Twelve everyday etiquette tips.

  1. 01

    Be on time.

    Punctuality is one of the simplest ways to show respect for other people's time.

  2. 02

    Greet first.

    A warm greeting, a smile and eye contact set the tone for every interaction.

  3. 03

    Introduce with care.

    When introducing two people, say each name clearly and add a detail that helps them begin a conversation.

  4. 04

    Use the magic words.

    Please, thank you and excuse me never go out of style.

  5. 05

    Put your phone away.

    Keep your phone off the table and out of sight during meals and meetings.

  6. 06

    Listen fully.

    Allow others to finish speaking before you respond.

  7. 07

    Dress for the occasion.

    When in doubt, dress slightly more formally than you expect others to.

  8. 08

    Work from the outside in.

    At a formal table, use the cutlery placed furthest from your plate first and work inwards with each course.

  9. 09

    Mind your tone online.

    Read every message again before you send it. Written words carry no tone of voice.

  10. 10

    Honour your elders.

    In many Nigerian settings, greeting elders first and with due respect is expected.

  11. 11

    Say thank you in writing.

    A short note after an event, gift or interview is always remembered.

  12. 12

    Respect personal space.

    Give people room, in conversation and in queues.

FROM OUR SOCIAL PAGES

Illustrated tips

Browse our illustrated etiquette tips below. Select any image to view it in full.

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